CLUBSKP
About clubSKP Rewards
Eligibility and Enrollment
Points and Levels
- I’m not seeing points that I know I’m due reflected in my account. What do I do?
- When do my points expire?
- Can I view my level of progress and how much more do I need to spend to get to the next level?
- I buy from multiple distributors – can all distributor purchases contribute to my point earning?
- How often are points issued?
- I’ve been purchasing Schwarzkopf for years; can I redeem points for past purchases?
Rewards and the Redemption Process
- Is there a limit to what I can redeem?
- I received my redemption order and something was wrong, missing, or defective. How do I go about resolving this issue?
- Can I track the order?
- When can I expect my order to arrive after I redeem my points?
- I use a Post Box to get my mail; can you send my redemption orders there?
- Can I transfer points to another member?